What makes us different?

At Thatch Assist we understand that your thatched property is a unique and characterful part of your life. Our aim is to provide you with tailored, stress-free insurance.
With years of experience in the specialist insurance industry, our team of experts is well versed in the nuances of thatch insurance. Your thatched property is unlike any other, and we recognize the importance of a personalised approach to ensure your home is properly covered. Thatch Insurance is not a one-size-fits-all solution, which means it can't be purchased online in the same way as you can for say, a city terrace. We take the time to talk through the unique characteristics of your home, enabling us to offer insurance that has you covered should the worst happen.
Unlike most insurance brokers, we focus exclusively on thatch insurance. This specialisation allows us to really know the finer details of correctly assessing your property. We've created relationships with a number of reputable thatch insurers which allows us to access a wide range of policies, ensuring that you receive the best advice and coverage options available.
Navigating the complexities of thatch insurance can be daunting, especially if you are a new thatch owner. At Thatch Assist our team is dedicated to making the entire experience of attaining insurance as seamless and stress-free as possible.

Meet The Team

Liz Mitchell

Liz Mitchell

ACII, Chartered Insurance Broker
Managing Director

With 20+ years in insurance product development, distribution and underwriting working for organisations including BGL Group (the Meerkat people), Aviva, Lloyds of London and Jardine Lloyd Thompson, Liz is the founder and the driving force behind Thatch Assist.

Helen Heather

Helen Heather

Cert CII
Thatch Insurance Specialist

Helen joined Thatch Assist in January 2022 having worked within the general insurance industry since 2004. The majority of her experience has been in specialist home insurance for thatch, listed, high net worth and flood risk properties. Helen is committed to providing excellent customer service and is looking forward to building relationships with clients to really understand their insurance needs.

Callum Jones

Callum Jones

Cert CII
Thatch Insurance Specialist

Callum started his career in insurance in 2018, joining Thatch Assist in October 2022. Callum brings with him a wealth of experience in personal lines insurance, working for one of the larget brokers in the country. With a needs based approach, Callum is on hand to make sure that you have the policy that meets all your requirements.

Eddie Tesloff

Eddie Tesloff

Cert CII
Thatch Insurance Specialist

Working in insurance since 2017, Eddie joined Thatch Assist in March 2023, bringing with him an extensive experience of property insurance.

Catherine Adamson

Catherine Adamson

Cert CII
Flood Insurance Specialist

Started working in Life Insurance in 2018 and moved to personal lines in 2022 for one of the UK's largest brokers. Joined Flood Assist in April 2024 and is here to make insuring your property easy.

Robin Clark

Robin Clark

PhD
Technical Director

With a background in the analysis of large scale temporal and spatial datasets, and over 20 years experince as a software engineer, Rob is the IT, data and technical brains behind Flood Assist Insurance.